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Policies and Grievance Process

College Policies 

The following policies address the college’s position regarding discrimination, substitutions and other disability-related concerns. 

Emergency Operations

The College's Campus Safety Department is committed to providing a safe and secure campus for all. Please view their resource page on emergency operations. 

 

Grievance/Appeal Process

Most student concerns with faculty stem from misunderstandings about expectations and can often be resolved by speaking with a department chair or dean. However, if the issue cannot be resolved through those channels, students may choose to escalate their concerns. In such cases, they should begin the following process:

Center for Student Accessibility Manager Review

  • The student should notify the manager of their campus Center for Student Accessibility of their complaint. 
    View the Department Directory to find the manager on your campus.
  • The manager will meet with the student to discuss their concern, including any relevant details necessary to conduct a review.
  • The student will be given a timeframe for a response and an explanation of the resolution. 

Student Development Director Review

  • If the student is not satisfied with the resolution provided by the CSA manager, the student may escalate their concern by submitting a Student Problem Resolution Form to the Student Development Director.
  • The Student Development Director will review the student’s complaint and the Center for Student Accessibility Manager’s report, as well as contact others mentioned in the student’s complaint.
  • The student and the Student Development Director will meet to discuss the matter.
  • The student will be given a timeframe for a response and explanation of the resolution.

Dean of Student Development Review

  • If the student is not satisfied with the resolution provided by the Student Development Director, they may contact Karline Prophete, Dean of Student Development. 

Compliance Officer Review

  • If the student is not satisfied with the resolution provided by the Dean of Student Development, they may contact the Director of Human Resources & Compliance, Juanita Benjamin, at 561-868-3111 or benjamij@pbsc.edu.

Student Rights, Responsibilities & Dispute Resources

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Students with Disabilities – Know Your Rights

Palm Beach State College is committed to creating an accessible learning environment. Students with disabilities have the right to:

  • Equal Participation: To participate equally in and benefit from all courses, programs, services and activities offered by the College.
  • Reasonable Accommodations: To access reasonable accommodations and/or auxiliary aids and services to support their learning.
  • Confidentiality: To expect confidentiality regarding disability-related information, and to choose to whom such information is disclosed, except when disclosure is required or permitted by law.
  • Appeals Process: To file an appeal if a disability discrimination concern cannot be satisfactorily resolved.

Helpful Websites:


 Additional Resource:

Students are encouraged to contact the Florida Department of Education, Student Affairs and Federal Programs Compliance Officer for additional support, guidance or to address any unresolved concerns related to disability services, accommodations or discrimination.

Florida Department of Education – Division of Florida Colleges
Rashad Crawford
Student Affairs and Federal Programs Compliance Officer
325 West Gaines Street, Suite 1244
Tallahassee, Florida 32399-0400
Email: Rashad.Crawford1@fldoe.org   |  Phone: 850-245-9672

 

Students with disabilities have the responsibility to:

  • Have the same obligation as any other student to meet and maintain the institution's academic and technical standards.
  • Self-identify as an individual with a disability and to provide appropriate documentation to the College to be eligible for services.
  • Request accommodations from the Center for Student Accessibility at the beginning of each term. (At least three weeks notice is required.)
  • Follow published policies and procedures of the Center for Student Accessibility and Palm Beach State College.

Accommodations designed to meet your individual learning needs do not reduce your responsibility for meeting the same academic standards, conduct codes and course requirements as those required of all students at Palm Beach State College.